Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated in a loyal and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of article 13 of the RGPD, we inform you of the following:

Responsible

Safia Benghalia Tlilani (hereinafter LAMU BRAND)

Planet 32 ​​urbanization under

03501 Benidorm, Alicante

Spain

Contact telephone number: 655766304

What do we do with your data?

- "New Client" Section

The main purpose of said processing is the management of registered users on our website, as well as the sending of advertising related to the products and services marketed by LAMU BRAND or to send advertising, discounts and promotions of products and services of other entities. .

LAMU BRAND ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without prior and express consent from our users. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

- "Make Purchase" Section

As we indicate in our privacy policy, the main purpose of data processing is to maintain the contractual relationship with our clients, facilitate the processing of orders, carry out statistical studies, send advertising related to the products and services marketed. by LAMU BRAND or for sending advertising, discounts and promotions of products and services of other entities, and also for the study of financing purchases and obtaining consumer credit, as well as for the discovery and prevention of fraud, and minimization of risk of its commission, based on the legitimate interest recognized by current regulations.

- Section "Offers Bulletin" and "Express Offers"

The e-mail provided will be processed by LAMU BRAND for the purpose of sending the offer bulletin. This Bulletin is for informational purposes only.

- Marketing actions.

LAMU BRAND may use said data to inform about future promotions, offers and other commercial actions in cases in which you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.

- Section "LAMU BRAND Contact Form and Support Center"

We will collect data in order to manage the LAMU BRAND support center and contact with the customer via ticket in order to be able to respond to your request.

- Information collected aimed at web improvements

To improve our services and online purchasing, we are analyzing the LAMU BRAND portal and correct user navigation. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.

Legal basis of the treatments

For registration, purchase and warranty management, we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.

To send commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means to unsubscribe.

The consent given here by the Owner for the communication of data to third parties is revocable at any time, without retroactive effects.

Recipients

Upon purchase, your data may be communicated to the following recipients:

Banking entities for payment of purchases by card and/or study of purchase financing and obtaining consumer credit.

Entities that provide fraud investigation, discovery and prevention services, as well as minimizing the risk of its commission, based on the legitimate interest recognized by current regulations.

To the Consumer and User Office in the event of any complaint.

To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.

In legally established cases, as is the case of the Security Forces and Bodies.

To public administrations to whom we have to provide information in order to comply with our legal obligations.

To send newsletters or newsletters, we may use the KLAVIYO tool - https://www.klaviyo.com/privacy/policy . You can find information about this company and its privacy policy here. In addition, this company adheres to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of KLAVIYO is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.

LAMU BRAND ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without prior and express consent from our clients. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

Rights of interested parties

The interested party has the following rights:

You may request information about the stored personal data that concerns you. (access)

You may request that any inaccuracies in your personal data be corrected. (rectification)

You may request the deletion or limitation of the processing of your personal data and (deletion and limitation)

You may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)

To do this, you must write in writing, attaching a copy of your ID or document that identifies you through our form or to the email hola@lamubrand.com

The interested party also has the right to file a claim with the data protection authorities (Spanish Data Protection Agency). However, if you have any question related to the data, we invite you to contact us to resolve it.

Data Protection Officer

We have appointed a data protection officer (DPO) for any matter relating to your personal data. You can contact him at hola@lamubrand.com

Data quality

Users must guarantee the veracity, accuracy, authenticity and validity of the personal data collected from them.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.

Social networks

Through our website you can access the social networks Facebook, Tiktok or YouTube with open access to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, and access photos and videos. Users of these social networks must be aware that this place is independent of the website www.lamubrand.com, it is open, that is, it is visible to all its users, and the privacy policies to apply to these contents are those established by Facebook, Twitter or Youtube.LAMU BRAND is not the owner of social networks.